About the Business
HiPOINT is a leading provider of comprehensive services across the nation. Its mission is to provide customers with the best solution that meets their needs and wants. HiPOINT's service portfolio includes HiFiber Internet, HiVideo solutions suite, HiGenius IT services, HiNotify building services, HiDigital Business VoIP, and Q-DevEngine custom software development. HiPOINT has the broadest range of services available in the country, ensuring that customers have access to the most suitable solution for their requirements.
The team at HiPOINT are highly experienced in their respective fields and have a deep understanding of the needs of each customer. They strive to provide the best possible solution while also providing excellent customer service. The HiPOINT staff are highly knowledgeable and are eager to help customers get the most out of their services.
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Graphic Memory Internet Services, Inc
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StarMax Internet Service
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- The Beginning: When we started HiPOINT over 25 years ago, we were a consulting company of two. Sometime around 2003 we pivoted to Internet, launching our first building in Lincoln Park. In those days dsl was big, and 10Mbps was considered blazing fast. Our biggest competition was AT&T and Comcast, and we promoted our service by standing outside the building distributing flyer's. We did all the installations, and answered customer calls on our cell phones. I think we enrolled like 10 people, and while not profitable from a revenue point, we learned a lot, and those 10 people probably experienced the best customer service they ever had! Present Day: And since then we've certainly learned a lot. With over 15,000 customers and 40+ employees, we've certainly grown. Today, over 90% of our customers live in fiber optic fed buildings, some as small as 38 units! It's a formula focused on quality over all else, and one built for today.
- (312) 238-9506
- 2720 S River Rd Ste 18, Des Plaines, IL 60018
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